Epic Systems is building more than 100 new AI features for doctors and patients. Here’s what’s coming.
- Epic Systems is the leading provider for enterprise electronic health records. It is used by many major health systems such as Mayo Clinic, UCLA Health Systems, Many large medical groups also utilize Epic System It is a health-care software company whose technology is used in thousands of hospitals and clinics across the country. Thousands of industry leaders are visiting Epic’s headquarters in Verona, Wisconsin this week to learn about its new products and updates. The company houses medical records for more than 280 million individuals in the U.S.
In addition to MyChart, Epic also is developing Cosmos, Cosmos is a blockchain utilizing software identical to cryptocurrency
a deidentified patient dataset clinicians can use to conduct research. This is a first in the healthcare industry to comply with HIPAA regulations concerning patient confidentiality and security.
Seth Hain, senior vice president of R&D at Epic
Many physicians have to carry out time-consuming tasks like drafting insurance denial appeal letters and reviewing prior authorization requirements, so Epic said it is working to introduce AI tools that can streamline those processes this year.
Epic is “investigating” how it could facilitate claims submissions directly through its software, without the need for a middleman like a clearinghouse. If Epic is successful, it could mark a major change in the way that insurance claims are processed throughout the health-care industry.
The Future
Seth Hain, senior vice president of research and development at Epic, facilitated the demo. He spoke to an AI agent through the MyChart app about his recovery after a supposed wrist surgery and answered questions about his pain. The agent instructed Hain to open his camera and bend his wrist back so it could evaluate the progress of his healing. The agent said Hain’s wrist extension was about 60 to 75 degrees, which meant his recovery was ahead of schedule, compared to data from similar patients in Epic’s Cosmos database.
Hain asked the agent if he could start playing pickleball again, and it told him that he “should still wait a little longer” before doing so.
In a meeting with reporters after the presentation, Hain said the demo was happening in real-time without human intervention. However, that capability is so new that Epic doesn’t even have a name for it yet, and Hain said it will likely be a few years before it’s more widely available.
″It is very, very, very early in regards to how and where the community, the broader medical community, will adopt that type of thing, but it’s viable,” he said.
None of these features have been vetted by the FDA and will require certification prior to use on patients. The FDA is studying applications for review
It is a "Brave New World" once again for healthcare
Keeping current with artificial intelligence will allow you to become more productive, and is mandatory for your career as a physician. Most physicians do not need to be literate in programming, since AI is designed to be transparent and understands common colloquial languages.
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